Why Choose Us?

Elevating veterinary excellence through innovative technology solutions. Schedule a call with us today.

Professional IT Services and Technology for Your Veterinary Practice

In the dynamic landscape of veterinary care, the choice of a technology partner is a critical decision that shapes the efficiency, security, and overall success of your practice. Vet’s Best Friend emerges as a beacon of innovation, offering a suite of transformative solutions designed specifically for veterinary clinics. This comprehensive exploration delves into the compelling reasons why choosing us as your technology ally is not just a decision but a strategic investment in the advancement of your practice.

Specialization in Veterinary Practice Management

Vet’s Best Friend stands out with its in-depth specialization in Veterinary Practice Management (PMS). WIth a focus on leading PMS software like AVImark, Impromed, Cornerstone, eVet, Intravet, V-Tech Platinum, and Neo, our expertise is tailored to the unique needs of veterinary clinics. This specialized knowledge ensures that our solutions seamlessly integrate with your practice workflows, optimizing efficiency and enhancing patient care.

Comprehensive Veterinary Technology Portfolio

Beyond PMS, Secure-WAN offers a comprehensive portfolio covering a spectrum of veterinary technologies. From cloud computing to managed IT services, voice over IP, backup and disaster recovery, to IT services tailored for veterinary practices, our diverse offerings are designed to cater to every facet of your technology needs. This holistic approach ensures that Vet’s Best Friend becomes your one-stop solution for all things technology-related in veterinary care.

Integration With Leading Industry Brands

Vet’s Best Friend’s partnerships with industry-leading brands such as Covetrus (owner of AVImark, Impromed, and eVet), Patterson (supplier and PMS provider like Intravet), IDEXX (bloodwork and labwork machines), and others, showcase our commitment to aligning with cutting-edge solutions. By integrating seamlessly with these brands, we ensure that your practice stays ahead of the technological curve, leveraging the latest innovations in veterinary care.

Tailored Solutions for Every Veterinary Need

AVImark Expertise

AVImark stands as a cornerstone in veterinary practice management, and Vet’s Best Friend takes pride in being a distinguished expert in this field. Our team’s extensive knowledge of AVImark ensures that your clinic harnesses the full potential of this robust software, streamlining operations, and enhancing patient care.

Integration with Leading PMS Systems

Vet’s Best Friend’s prowess extends beyond AVImark, encompassing seamless integration with other leading PMS systems such as Impromed, Cornerstone, eVet, Intravet, V-Tech Platinum, and Neo. This compatibility ensures that, regardless of your current PMS platform, we provide tailored solutions that enhance the functionality and performance of your chosen system.

Customization for Your Unique Practice

Recognizing the individuality of each veterinary practice, Vet’s Best Friend specializes in customization. Our solutions are not one-size-fits-all; they are meticulously tailored to meet the specific needs and workflows of your practice. This customization ensures that you receive technology solutions that enhance, rather than disrupt, your established clinic processes.

Scalability to Accommodate Practice Growth

Veterinary practices are dynamic entities that evolve. Vet’s Best Friend’s solutions are designed with scalability in mind, accommodating the changing requirements of your practice as it grows. Whether you’re a small clinic or a multi-location enterprise, our technology solutions scale seamlessly to match the pace of your expansion.

Unrivaled Support and Service Excellence

24/7 Customer Support

At Vet’s Best Friend, we understand that the demands of veterinary care extend beyond standard working hours. Our commitment to your success is evident in our 24/7 customer support. Whether you encounter an issue during a late-night emergency or require assistance on a weekend, our dedicated support team is just a call away, ensuring that your practice experiences minimal disruptions.

Proactive Issue Resolution

Vet’s Best Friend’s approach to customer support is not reactive but proactive. Our advanced monitoring systems identify potential issues before they impact your clinic operations. This proactive stance allows us to resolve issues swiftly, minimizing downtime and ensuring that your practice operates seamlessly.

Expertise of Veterinary Professionals

Our support team comprises individuals with a deep understanding of the veterinary industry. This unique blend of technical expertise and veterinary knowledge ensures that we comprehend the specific challenges and nuances of your practice. When you reach out to Vet’s Best Friend, you’re not just getting IT support; you’re receiving assistance from professionals who understand the intricacies of veterinary care.

Training and Onboarding Programs

Transitioning to new technology can be a daunting task. Vet’s Best Friend eases this process through comprehensive training and onboarding programs. Our team ensures that your staff is not only proficient in using the new technology but also empowered to leverage its full potential. This commitment to user education contributes to a smooth adoption process for your practice.

Data Security and Regulatory Compliance

  • Advanced Encryption and Security Measures
    The security of patient data is paramount, and Vet’s Best Friend employs advanced encryption and security measures to safeguard sensitive information. Our solutions implement robust security protocols, including encryption during data transmission and storage, access controls, and regular security audits. This multi-layered approach ensures that your clinic’s data remains secure against evolving threats.
  • Regular Security Audits and Updates
    The technological landscape is ever-changing, and so are potential security threats. Vet’s Best Friend conducts regular security audits to identify vulnerabilities, assess risks, and implement updates that align with the latest industry standards. This proactive approach minimizes the risk of data breaches and unauthorized access, ensuring that your practice stays ahead of potential security challenges.
  • Data Backups and Disaster Recovery
    Vet’s Best Friend incorporates robust data backup and disaster recovery solutions into all its offerings. Regular automated backups and a comprehensive disaster recovery plan ensure that your clinic’s critical data is securely stored and swiftly recoverable in the event of data loss or system failure. This commitment to data continuity contributes to your practice’s overall resilience.

 

Cost Efficiency and Return on Investment 

  • Predictable Budgeting with Subscription Models
    Vet’s Best Friend’s business model prioritizes transparency and predictability. Many of our solutions operate on subscription-based models, providing your practice with predictable monthly expenses. This eliminates the uncertainty of unexpected costs, allowing you to budget effectively and allocate resources where needed.
  • Cost Savings Through Proactive Solutions
    The proactive nature of Vet’s Best Friend ‘s solutions inherently leads to cost savings. By identifying and resolving potential issues before they impact your practice, we minimize downtime, emergency IT support costs, and the financial implications of data loss. This proactive approach contributes to a positive return on investment for your technology expenditures.
  • Scalable Solutions to Optimize Resource Allocation
    As your practice evolves, so do its technology needs. Vet’s Best Friend’s solutions are designed to be scalable, allowing you to optimize resource allocation based on your current requirements. This scalability ensures that you invest in the necessary infrastructure without unnecessary expenses, contributing to cost efficiency and resource optimization.

Protecting Investments in Veterinary Technology

Veterinary clinics invest in various technologies to enhance patient care and streamline operations. Vet’s Best Friend protects these investments by offering solutions that align with industry trends and advancements. Our commitment to staying at the forefront of veterinary technology ensures that your practice’s investments are future-proof and contribute to the long-term success of your clinic.

The decision to choose Vet’s Best Friend as your technology partner is not just a choice; it’s a strategic investment in the future of your veterinary practice. From unparalleled expertise in veterinary technology to tailored solutions, unrivaled support, data security, and cost efficiency, we are not just a service provider; it is a dedicated ally in your journey toward veterinary excellence.

By choosing us, your practice aligns itself with a partner committed to advancing clinic operations through cutting-edge technology and unwavering dedication to the well-being of animal patients. We are more than a provider; it is a catalyst for positive change, ensuring that your clinic is equipped with the technological foundation needed to thrive in an ever-evolving healthcare landscape. Elevate your practice with Secure-WAN, where innovation meets veterinary excellence.

Our Service Area

We are located in Auburn, GA. However, we also have satisfied customers in several cities around North Metro Atlanta. These cities include Suwanee, Duluth, Buford, Lawrenceville Dacula, Sugar Hill, and Lilburn.

Business Info

Vet's Best Friend
1354 Duncan Lane
Suite B
Auburn, GA 30011

Phone:
678-433-9600
Email:
[email protected]

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