“I know all of my issues will be resolved quickly and efficiently”

The team at Secure-WAN is so easy to contact when we need help or training.  Our services are billed together in one place making our expenses easy to track.  Accessibility to our account tech is excellent.  They have a great response time when you need them and they explain things in terms you can understand 🙂  I know all of my issues will be resolved quickly and efficiently and know that they will not tell us to call someone else for help.  I Love That!

Jackie Schletter Owner
Practice Perfect

“Secure-WAN is professional, efficient and friendly!”

Secure WAN is quick to respond to any questions, concerns and problems and is always there to offer suggestions and results.  I know that I will never be stuck with a system that is not operating appropriately- even on the weekend!  Since adding the SecureVOICE VoIP system our clients have the benefit of never receiving a busy signal when they try to reach us.  Our goal is to provide outstanding customer service to our clients, so being able to have the VoIP system, we are better able to assist them as quickly and efficiently as possible.  Secure-WAN is professional, efficient and friendly!  They help us with our day to day tasks, but they are also friends.  I appreciate their attention to our requests and how they never become frustrated with us.  I would recommend them to anybody.

Jenna Stegin Client Care Manager
Russell Ridge Animal Hospital

“They really took it all on – huge relief”

Whether it’s Windows, our practice management software vendor, our DR X-ray system and its software and hardware, or the equipment and network, they handle it all. I’d almost painted myself into a corner, but Secure-WAN took work off my hands. They really took it all on…huge relief.

At the start of our engagement, Bill’s team collected information on all of our IT resources, from top to bottom. This included website and hosting, Internet service, and even phone service. They work from the big picture which other IT teams lacked. There are lots of moving parts in our world, and thanks to Secure-WAN’s thorough approach, I’m not having to start at square one when we have a problem. Thorough and thoughtful service.

Chris Kearney Business Manager
Ansley Animal Clinic

“Secure-WAN delivers professional service in a timely manner”

Secure-WAN offers great personalized customer service and availability.  The VoIP system they installed allows us better clarity on calls and a great messaging system as well as keeping our multiple locations within easy contact of each other.  Most importantly, it offers off-site customizing when needed.  Secure-WAN delivers professional service in a timely manner.

Missy Campanella Business and Finance Manager
Georgia Veterinary Associates

“With Secure-WAN you feel like you have an in-house IT firm…”

It's nice to be able to focus on veterinary medicine and patient care and not spend a lot of time or energy hunting down things like obscure printer drivers, deciphering blue screen of death error codes or figuring out how someone downloaded a virus to our corporate database.  "But it was a funny cat video" they would say. The SecureVOICE VoIP system makes it possible to have flexibility and control over the phones and messaging options.  Secure-WAN is the first and only IT firm we have or will use.  With Secure-WAN, you feel like you have an in-house IT firm that responds to the needs and demands of YOUR business.

Dr. Michael Wanchick D.V.M.
Apalachee Ridge Animal Hospital

“They made recommendations that not only met our needs, but saved us considerable money as well”

Upon the decision to change IT support companies, we found Secure-WAN.com took time up front to analyze our existing infrastructure and understand our requirements.  Our staff is overwhelmingly pleased with the service that we receive from Secure-WAN.  They made recommendations that not only met our needs but saved us considerable money as well.  They then proceeded to implement exactly what was promised.

They are knowledgeable, professional, timely, solution oriented and committed to providing the level of service that we require supporting our practice and clients.

Shonna Horacek Practice Manager
Monroe Veterinary Clinic

“They really understand our industry…”

Secure-WAN helps keep things running smoothly so we can see more patients with less stress.  They really understand our industry which is what sets them apart from other IT companies I’ve experienced in the past.  It is like having our own IT department but without the overhead.  The service they provide is top notch and they fit in just like other members of our team.  They are always just a service ticket or phone call away.  We are extremely impressed with the promptness, knowledge and courtesy we get with them.  You won’t find a better IT service provider anywhere at any price!!!

Dr. Rachel Rodriguez D.V.M.
Hamilton Ridge Animal Hospital